Business English SurvivalCourse
Topics Include:-
- PRESENTATIONS– Learning Styles, Preparing an Introduction, Visual Aids, Parts of Presentation, Ending a Presentation, Dealing with Questions and Troubleshooting
- TELEPHONING – Arranging meetings and Handling Information
- BUSINESS CORRESPONDENCE – Formal and Informal Letters and Emails, Letters of Complaint, Handling an angry phone call
- SOCIALIZING – Greeting People and making introductions, Talking About your career; Making Small Talk and keeping the conversation going
- MEETINGS – Chairing a Meeting, Interruptions and digressions, Concluding a Meeting, Asking for and giving opinions, agreeing and disagreeing
- WRITING REPORTS – How to describe reasons, consequences and contrasts, style and tone in writing
- NEGOTIATING – Making Proposals, counter-proposals, conditional offers, Concluding a Successful and Unsuccessful Negotiation, Dealing with Conflict